We Listen. We deliver solutions. We make a difference.

XSI Data Solutions Support Centre which includes e-DataServices

XSI has a team of 65 dedicated specialists nationally, we are certified to a high level with a wide range of suppliers which include EMC, NetApp, CommVault, Veritas, Legato (EMC software), Overland Data, ADIC, Quantum, Falconstor, VMware (EMC software), Peribit, Cyclades, CISCO.

Our committed engineers deliver 24 x 7 support and service nation wide.

Customer success is most important to XSI and so we offer many service levels to meet a wide range of requirements.

XSI Services include:

  • Break and fix (24x7 365 days a year)
  • System design and consulting, data protection and availability
  • SAN, NAS, data recovery and data management
  • Active monitoring of your backups
  • Assistance with rental equipment during peak demand periods
  • Storage resource management (SRM) audits
  • Construction of Operation Support Manuals and the associated training
  • Review of the site configuration to confirm it meets your data management policies
  • Selective outsourcing of your data protection needs.

From installation, training through on going support, we will ensure that your needs are met. Your satisfaction is our primary measure of success, which is why we put so much emphasis on customer service and support.